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I do agree somewhat with this statement , But etrade have been good to me, great service and never have problems , however i do feel for those that had problems yesterday and understand there frustrations as thats the reason i left commsec years ago because of there lack of reliability and costly breakdowns/dropouts. sorry if i sound one eyed on etrade but in over 4 years with them i have had only once where i had to use the phone service from a platform meltdown . intresting article in the paper about yesterday and cannot understand why SOME had no problems whereas others did