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Scranch,


Thanks. I haven't had any purchases go through at multiple prices yet, only one sale so far.


But back onto other Etrade issues... :rolleyes:


I had trouble for most of today trying to update a watchlist (any watchlist). Whenever I clicked on the button, I'd get that security error message which would tell me I'd been logged out - which was a load of crap, since I was still logged in fine.


Then when  I got a new emailed contract note, I found they'd fixed the problem of not having the template text showing in the note. However, it still had the password, and when I tried to print it to another PDF to remove the password, the PDF printer would always give an error and not print the file! So I went back to my trading history to view the online contract note, and found the link didn't work. It would bring up another window, but not show the note inside.


After all that hassle, I rang customer support. The guy had me try all sorts of things in IE, even though I normally use Firefox, but couldn't get the online contract note to work. Couldn't get the update watchlist button to work either. Eventually tried the contract note from another computer and it worked, so gave up on my laptop.


Played around with it some more later and discovered the problem: I'd uninstalled Adobe Acrobat Reader a few days ago! :p: That's cause I always use the Foxit reader, and thought I didn't need Adobe any more.


So I reinstalled Adobe reader, let it install the critical updates, then half an hour and half a dozen reboots later, managed to read the online contract notes. Still couldn't get the update watchlist button to work though.


What a day, and not helped by IRN dropping nearly 8% :banghead: I'm tempted to say at least things can't get any worse, but I saw what happened when Dilbert said that... :D


GP


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