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I'm switching to E*Trade too!In fact, I'm ditching the National Bank completely, here are some reasons:1) Incompetent staff - eg can't speak english, don't understand basic bank operations, get their manager every time I do a large transfer to ask me WHY I'm doing it2) Always trying to sell me **** I don't want3) Didn't know what a bank guarantee was, then when they found out wanted to charge me 4%pa for it and THEN send me a business loan application instead.4) Staff didn't know how to wire money overseas5) I get charged fees to transfer money between my own accounts on Netbank6) Their software doesn't support anything but IE on Windows, neither of which I use.One or two of these I could tolerate, but I've done a few things with St George lately and the contrast is amazing, National is about to lose ALL of my accounts!
I'm switching to E*Trade too!
In fact, I'm ditching the National Bank completely, here are some reasons:
1) Incompetent staff - eg can't speak english, don't understand basic bank operations, get their manager every time I do a large transfer to ask me WHY I'm doing it
2) Always trying to sell me **** I don't want
3) Didn't know what a bank guarantee was, then when they found out wanted to charge me 4%pa for it and THEN send me a business loan application instead.
4) Staff didn't know how to wire money overseas
5) I get charged fees to transfer money between my own accounts on Netbank
6) Their software doesn't support anything but IE on Windows, neither of which I use.
One or two of these I could tolerate, but I've done a few things with St George lately and the contrast is amazing, National is about to lose ALL of my accounts!
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